I often work with executives of non-English speaking background, who have recently immigrated to Australia.
Several of these executives want to know how to better assimilate into, and [...]
Last week I shared my analysis of a three minute video clip spoken by the former Westpac CEO.
On the theme of 'What matter is what the customer perceives' let me share more [...]
Below is my Australian Financial Review, Letter to the Editor this past Tuesday, on a video clip on 'How we're responding to AUSTRAC issues', by Brian Hartzer, Westpac Banking [...]
Picture this. You’re walking door to door to promote your product or service, or you approach a colleague for help.
How can you speak and present yourself, in a way that will encourage the [...]
“Tony Blair’s (former UK Prime Minister) effectiveness as a speaker came from the overwhelming impression he gave, that even when he contradicted himself, at the moment he spoke a given sentence [...]
'What is deep understanding? How can you realise when you don't know something deeply . . . In everything you do, refine your skills and knowledge about fundamentals concepts [...]
The following might be tough to read for some men readers. Let me explain. When I ask senior leaders what behaviour or attitude has paid off for them in their careers, many say ‘Transparency, [...]
