Hope your 2021 has begun well.
Here’s my current, in-depth list of mistakes – in no particular order – I see executives making in their leadership communication.
- Entering a room (Virtual or In-person) with no radiation of warmth and energy and calm enthusiasm.
- Not facing up to digital communication (Here is my Virtual Communication Resources page. Think of it as Virtual Communication 101.
- Running over time when presenting.
- Rushing/lack of knowing how to own time, in either movement, gesturing and speaking. Doesn’t know how to own time.
- Lack of awareness of what is, and demonstration of, open and encouraging body language.
- A voice that lacks energy and certainty.
- Lack of awareness of how they’re perceived when under pressure.
- Not knowing how to pair gestures with a word or phrase.
- Not knowing how to determine their key message(s) for a presentation and frame it in a simple way.
- Not having key questions to understand what senior leaders want from them in presentations.
- Unsure of the real reason they’ve been invited to present to leadership team and boardroom meetings.
- Mediocre awareness of how their voice is perceived and not having techniques to project energy and certainty with their voice.
- Not having structures to package their ideas.
- Not knowing what structures should be used for certain situations.
- Not knowing how to interject in a boardroom discussion, and get across a point so that it’s memorable.
- Not having schemas to listen and speak under pressure.
- Losing cool when pressured.
- Not having schemas and talking tracks to maintain composure when under-pressure.
- Not knowing the schema to engage a senior leader in a chance encounter.
- Not having a schema for networking.
- Not having a schema for being a panellist.
- Not being able to adapt a presentation to the audience. For example, boardroom versus 500 person audience.
- Not having a schema to plan a presentation within a short time span.
- Taking themselves too seriously.
- Not being adaptable in interactions with various people. For example, how to interact with a senior leader versus a junior team member.
- Not knowing how to put people at ease and how to connect people.
- Not knowing how to command the full range of their attention, including their inner feelings and impulses.
- Lacking awareness of how others perceive them.
- Not understanding what others need from them.
- Quick to judge instead of withholding judgement and being curious.
- Being distracted from the present moment.
- Not asking thought-provoking of their reports, peers and seniors think.
- Not having fresh metaphors to make their ideas memorable.
- Needing to find signs that stroke their ego.
Own the Conversation
Did any point stand-out for you? If so,- Consider the following words, that I share in my One-on-One training with clients:
- How might I become less distracted in meetings?
- Who could help be more focussed?
- What is underpinning my distraction?