Last week I shared my analysis of a three minute video clip spoken by the former Westpac CEO.
On the theme of 'What matter is what the customer perceives' let me share more [...]
Below is my Australian Financial Review, Letter to the Editor this past Tuesday, on a video clip on 'How we're responding to AUSTRAC issues', by Brian Hartzer, Westpac Banking [...]
“Tony Blair’s (former UK Prime Minister) effectiveness as a speaker came from the overwhelming impression he gave, that even when he contradicted himself, at the moment he spoke a given sentence [...]
'What is deep understanding? How can you realise when you don't know something deeply . . . In everything you do, refine your skills and knowledge about fundamentals concepts [...]
“Understand the greatest generals, the most creative strategists, stand out not because they have more knowledge but because they are able, when necessary, to drop their preconceived notions and [...]
