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      • Choice Voice – Bob Carr
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Tag Archives for: "Brian Hartzer"
Home » Brian Hartzer
 B. Hartzer – what matters is what the ‘customer’ perceives

B. Hartzer – what matters is what the ‘customer’ perceives

28/11/2019

Below is my Australian Financial Review, Letter to the Editor this past Tuesday, on a video clip on 'How we're responding to AUSTRAC issues', by Brian Hartzer, Westpac Banking [...]

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Three hard to say sentences that execs don’t say enough

13/10/2016

”I don’t know”.  ‘It’s amazing how many people are afraid of these words, think that by using them they will somehow appear inadequate. When I first shook hands with [...]

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