Attract versus pursue success explained

. . . it’s what you attract by the person you become”. This quotation from business philosopher Jim Rohn has been resonating lately with my sales presentation and speech communication clients.

For me the quote, after months of intermittent reflection on it, has become more meaningful.Continue reading

Avoid this body langauge mistake in the boardroom

You can tell a lot about the confidence of people through how they seat themselves at a boardroom table – for example, at the start of a meeting. Less confident people will ‘allow’ the environment to orient them. More confident people will orient the environment to themselves.Continue reading

A listening technique for managers for handling interruptions

If you’re a manager, consider having a ‘Listening station’ near your desk as your designated place to listen to your direct reports and other people who want to talk with you.

Let me explain. When people come up to your desk to talk with you for ‘just a minute’ it can be tempting to continue to work on the matter in front of you while you partially listen to the person (please see last week’s post, ‘Continuous partial attention versus DBAE’).Continue reading

The powerful DBAE listening technique explained

In 1998 Linda Stone, former Vice President of Microsoft, coined the term continuous partial attention. Stone is quoted in David Rock’s book, Your Brain at Work*, as saying that, “To pay continuous partial attention is to keep a top-level item in focus, and constantly scan the periphery in case something more important emerges”.

I acknowledge that in some situations it is important to have CPA (continuous partial attention). However, CPA can have damaging consequences.Continue reading

Why you should use this eye contact technque when presenting

To make a strong physical connection when you’re speaking to a group of people, cycle through the following technique: ‘Pause, lock & speak’. Here’s an explanation of the technique. 1. Pause: This means that when speaking, always inject pauses or pause gaps between your thought groups (English speakers talk in thought groups). Continue reading