Meetings

‘Learn how to use cues to yourself – such as circling words you want to drill down on – as a reminder to cover them later in the meeting. Underline words the prospect uses that [...]

At a client lunch in December last year, a client relayed the following challenge: ‘My direct reports, say a lot about our brand to customers, but don’t get our key messages across. They [...]

Imagine this. You’re at an important internal meeting. Your boss, who is leading the meeting, asks you an unexpected question or asks for your view on the matter of discussion. How would you [...]

Think about this. You are in a group meeting where you are not the chairperson. Think about how you would routinely participate in the meeting. Are you more prone to sit back, and have to be [...]