The Winning Voice

‘Learn how to use cues to yourself – such as circling words you want to drill down on – as a reminder to cover them later in the meeting. Underline words the prospect uses that [...]

What does your handshake convey about you? My view of the handshaking of NSW Premier Gladys Berijiklian with Chinese Premier Li Keqiang (please see the 20 second clip below) conveyed [...]

At a client lunch in December last year, a client relayed the following challenge: ‘My direct reports, say a lot about our brand to customers, but don’t get our key messages across. They [...]

Apologies for emailing you again today. For my blog post today some people has said that the link to the Thomas Friedman interview didn’t work. Here is the link again. Hopefully this link [...]

In the 4 minute 44 second clip below, of an interview with Charlie Rose, NY Times columnist Thomas Friedman owns the physical space through body movement and gestures that are seamlessly [...]

‘A good conversation is elegantly connected with listening’. This quote is from the article Ten ways to improve your communication skills by Melanie Pinola. As this is Week #2 [...]

As St Patrick’s Day occurs in March, and since green is the traditional colour of the day, the theme and focus for this month’s posts is ‘Be green and growing!’. To get [...]