Barack Obama expertly mixed gravitas and inspiration in his State of the Union address this week. Obama’s perennial gift is the extra 1/2 second and 2/3 of a second, pause gaps he takes between his thought groups. He does this especially well after he has made a pithy comment or statement – which allows the comment/statement to touch and dwell in the listener more deeply.Continue reading
A powerful question to answer to frame your pitch planning
When you’re planning for your major pitch presentation to the client, project yourself ahead in time. Imagine that you have already won the business and you could eavesdrop on the key decision maker chatting to a respected colleague. The respected colleague asks *’Why did you choose to give the business to x (your) company?’ Think hard about what the key decision would say. They’ll most likely give a one to two sentence reason.Continue reading
8 more questions to answer to understand your prospect
It has been said by Arie de Geus, business change expert, that ‘your only sustainable competitive advantage in today’s marketplace is your ability to learn faster than your competitors’. Following on from the last two posts, below are more questions to help you learn about and understand your prospect so you can pitch them better than your competitors.Continue reading
15 questions to answer to understand your prospect
Following on from last week’s post, below are more questions to understand your prospect/client before a pitch.
1. How long should this presentation run for? 2. Is my content/tone of this pitch geared to the format and environment? 3. Are any PowerPoint slides needed? (Slides are best used for displaying things other than words. That is, for images, graphs, charts. Each slide should support your key message. One of the best ways to use words is to display a short quotation on a slide. Always read the quotation aloud particularly if it’s used to get a laugh – as people’s reading speeds vary). 4. What slides could be omitted? (In your PowerPoint go to Slide Sorter and be brutal in eliminating any slide, particularly slides with only words).
5. Have I inserted black slides between my image etc. slides to control audience attention? (In Slide Show, in PowerPoint if you press ‘b’ on the keyboard it makes the screen go black. Press ‘b’ again for the slide to reappear). 6. Does each slide have just one point? 7. If I am using words on a slide, are there no more than five lines with five words per line? 8. Is the font size large enough for a person at the back of the room to easily read it?
9. What video clip could I use that supports my key message? (search YouTube or similar sites for clips that tie into your key message. Finding a clip that features a luminary that the audience respects and ties into your key message is ideal, and could be used for your opening ‘hook). 10. Do my video clips run for no more that 40 seconds? 11. When and where should you deliver the pitch? 12. What place/venue could you deliver the pitch to make it have more impact?
13. How can you make the pitch positively memorable? (Millions of business pitches/presentation have occurred in the world in the last week. How many of them were mediocre? Millions. Make sure yours isn’t mediocre. In an upcoming post I’ll share a story how a prop was used memorably in a pitch). 14. What shouldn’t be said? (this question fits in with the principle of ‘Less is more’). 15. What words, graphs, charts could be omitted?
The ‘how to apply’ for this post is this: Before an upcoming meeting, ask yourself, ‘What shouldn’t be said?’ Then don’t say it in the meeting. After the meeting reflect on the impact, if any, of omitting it.
Key Questions for understanding your prospect
In relation to last week’s post of WECID (What Else Could I Do) that my competitors won’t do to win a piece of business – below are numerous questions to ask and answer about a prospect, prior to pitching your product or service to them. From your answers to these questions you can form your key message(s) that you want the client to retain and/or act upon.
If you’re leading a major pitch, you and your pitch team should answer all the questions as well additional questions I’ll share in next week’s post – plus other questions you believe are important to gain a deep understanding of the prospect/client.
A question to repeatedly ask when preparing your pitch
If you’re involved in a competitive business pitch, in addition to a. knowing the customer very well. That is, how they think and feel, and from that understanding, to b. forming your key message(s) you want to customer to retain and/or act upon – there is an additional step. In my sales presentation consulting I strongly recommend my clients to repeatedly ask the following question right up to and after the formal pitch for the business.
The question is this: ‘What Else Could I Do’ (WECID).Continue reading
An imagery technique for being better presenter
Think for a moment about a great speaker you have seen or heard. It could be a famous person or it could be someone you know personally. Now imagine that you are about to enter into an interaction or are about to deliver a presentation and you could ‘take on the cloak’ of that great speaker. Imagine presenting in the manner of that person.Continue reading
A system to wrtie down your wins
When I talk about techniques to handle fear and to inspire confidence in my speech communication and sales presentation work, I cover the point of writing down wins and the good things that happen to you, and reviewing those wins. I call these ‘Win Notes’. Most participants in my programmes report they more often rememberContinue reading
How to gauge if you’re influential in your organisation
In my speech communication and sales presentations work, at the start of a multi-modular programme I tell the participants that they will learn numerous, powerful techniques in being perceived as very articulate, extremely competent and genuinely interested in other people – through how they listen, speak and present themselves. Then I ask them to consider what is the real worth of those perceptions.Continue reading
Here’s key knowledge to have before giving feedback
In my speech communication and sales presentation consulting work, when I talk about receiving feedback, I relay a Western and an Eastern view. The Western view, from Somerset Maugham is: ‘People ask for criticism, but they only want praise’. The Eastern view, attributed to Lao Tzu and the Tao Te Ching is: ‘When the master makes a mistake she realises it, having realised it she admits it, having admitted it she corrects it . . . she considers those who point out her faults as her most benevolent teachers. . . she considers her enemy, as the shadow that she herself cast.’Continue reading