Why talent is overrated

A number of years ago I wrote a short Australian Financial Review Letter to the Editor.

The letter was in response to an article in the AFR where a person named Tony Rutigliano stated that, ‘Training is of little benefit in sales.’

Here’s my letter retort to Rutigliano’s sweeping statement, titled

Good sales people make themselves (it will take you 40 seconds to read).

Own the Conversation

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Does your team struggle to communicate with senior executives?

I recently put out a survey to some of my executive clients around the common communication challenges that they face as leaders, and how this affects their teams, and the organisation as a whole.

Overwhelmingly, the consensus was that they regularly experienced situations where communication breakdown was responsible for inefficiencies in their daily work.

More precisely, there was a significant pattern of people not being able to confidently communicate clear, concise messages to senior executives.

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Do you ask enough questions?

“Across three studies of live dyadic conversations, we identify a robust and consistent relationship between question-asking and liking: people who ask more questions are better liked by their conversation partners.”

The above vignette is from a research article in The Journal of Personal and Social Psychology “It Doesn’t Hurt to Ask: Question Asking Increases Liking”

How well do you ask questions?

Do you ask follow-up questions?

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