The Winning Voice

In my speech communication and sales presentation consulting work, when I talk about receiving feedback, I relay a Western and an Eastern view. The Western view, from Somerset Maugham is: [...]

“Until most individuals recognize that sustained training and effort is a prerequisite for reaching expert levels of performance, they will continue to mis-attribute lesser achievement to [...]

“For 40 years I had been making deposits in my ability to take-off, fly and land aircraft. On that fateful day I made a huge withdrawal. And if I hadn’t made all those deposits over [...]