“Incentivise awareness

… managers should reward employees who detect flaws in their thinking and correct course. At the NeuroLeadership Institute, we have a ‘mistake of the month’ section in our monthly work-in-progress meetings to help model and celebrate this kind of admission.

To use a sports example, New England Patriots quarterback Tom Brady reportedly pays is defence if they can intercept his passes in practice . . . The takeaway: By making error detection a team sport, you destigmatize the situation, highlight the learning opportunities, and increase the likelihood of making better decisions in the future.”