‘A good conversation is elegantly connected with listening’.
This quote is from the article Ten ways to improve your communication skills by Melanie Pinola.
As this is Week #2 (Practical techniques) of the theme ‘Be green and growing’ – the ‘Ten ways’ article will give you plentiful ideas and techniques to reflect on and grow your communication. The ways are focused on everyday communication, but are easily adapted to executive communication.
Below is a list of ‘Ways’ #9 to #1.
Let me comment on Way #10
#10 Watch your body language. Body language is a vast topic. Rather than the suggestion to ‘Watch your body language’ – a more effective mantra is: ‘Project energy with your body. Energy is 70% of a job, if you don’t have it be nice. Projecting energy will well serve you in most ‘conversations’ you have.The key elements of projecting energy with your body are:
- Standing and sitting tall. Think of lengthening your neck and extending the top of your head to the ceiling/the sky. No matter how tall you are, use all the height that you have.
- Making an immediate physical connection with a person by simultaneously; fully facing the person, holding eye contact (noting the colour of the person’s eyes will help you with this) and smiling.
- Have a firm (but not crushing) palm to palm handshake, with a couple of pumps, while holding eye contact. Release the shake in a smooth, un-rushed manner. For men shaking hands with women – lessen the firmness a notch.
- Having arms that are open (ie. uncrossed).
- When standing, letting your arms and hands hang in a relaxed manner at the side of your body. Initially this will feel awkward, so practice first in safe conversations.
- When seated, sit with your backside feeling the back of the chair. Rest your relaxed arms and hands on the table with arms spread 30 cm from either side of your torso.
- No movement from nervousness. Move on purpose.
Own the Conversation
As there is much information in this post and in the ‘Ten ways’ article, choose just one idea or technique to IDP (Intentionally Daily Practice) over the next seven days. Reflect on the the results of that practice.p.s. This Australian Financial Review article Measured manner a winning way, contains my ideas on the speaking and body language of B. Obama. Included in the article is superb advice on body language and body movement from the Roman orator, Cicero.