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PRIVACY POLICY

Kelly Speech Communication Pty Ltd (trading as Michael Kelly) is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy explains how we collect, use, and manage personal information obtained through our website.

1. What information we collect

When you contact us via the website enquiry form, we collect:

  • Your name
  • Your email address
  • The content of your message

We also collect non-personal, aggregated data through Google Analytics to understand how visitors use our website (e.g. pages viewed, time on site, geographic location). This data cannot be used to identify you personally.

2. How we use your information

We use your personal information to:

  • Respond to your enquiry
  • Send you information about our services, where you have consented to receive it
  • Improve our website and services

We will not use your personal information for any other purpose without your consent.

3. Third-party services

We use the following third-party tools which may process your data:

  • Google Analytics — collects anonymised website usage data. You can opt out via the Google Analytics Opt-out Browser Add-on.
  • Brevo — used to send email communications to subscribers. Brevo stores subscriber data on servers in the United States. By subscribing, you consent to this transfer.

These third parties have their own privacy policies and we encourage you to review them.

4. Disclosure of personal information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information where required by law or to protect the rights, property, or safety of our business or others.

5. Data storage and security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Your data is stored securely and retained only for as long as necessary to fulfil the purpose for which it was collected.

6. Your rights

You have the right to:
  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to any legal obligations)
  • Unsubscribe from email communications at any time
To exercise any of these rights, please contact us using the details below.

7. Contact us

If you have questions about this policy or wish to make a privacy request, please contact:

Michael Kelly
Kelly Speech Communication Pty Ltd

Email: michael@kellyspeech.com.au

8. Changes to this policy

We may update this policy from time to time. The current version will always be available on our website with the date it was last updated.