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Peter Thompson

Head of Quality Engineering & Testing
ASX
Your level of service delivery was outstanding

Peter Thompson wanted a key note presentation for ASX’s TechConnect one day conference. He wanted a presentation that was non-technical to break up the numerous technical presentations throughout the day. Michael delivered a keynote titled, Delivering memorable messages.

What outcomes did you want to achieve from the training?

I wanted you to bring energy after lunch and that the presentation connected with the people

What were the highlights of the training?

The DBAE (Don’t Be Anywhere Else) listening technique stuck with everybody. It was so useful and could be used at work, and at home.

Your level of service delivery was outstanding.

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