“You start by sketching, then you do a drawing, then you make a model, and then you go to reality – you go to the site – and then you go back to drawing . . .you do it . . . you redo it . . . you redo it again.” (Architect, Renzo Piano describing his working procedure, as quoted on p. 40 of The Craftsman, by Richard Sennett, Allen Lane 2008).
With Piano’s work in mind, if you want to improve your spoken message and personal communication impact and delivery you can mirror Piano’s working procedure in the following way:
Prior to a presentation/meeting:
- Brainstorm fresh options to hook the audience to listen (similar to Piano’s ‘start by sketching’)
- Form the key messages and supporting principles for the messages (‘do a drawing’)
- Finish the scaffold of the entire presentation, the Open-Middle-Close etc. (‘make a model’).
- Trial the presentation delivery on a practice audience (‘Go to the site’).
- Go back to your desk and rework the presentation based on the audience feedback. (‘Leave the site and go back to the drawing . . . you redo it’).
- Passion: something that you care deeply for and can get passionate about. It’s a burning intensity that creates a contagious buzz. For example, Andrew Dickinson has always had a passion for martial arts and he gets very passionate about it – talking about it, being involved with it. Actions without passion are just ‘going through the motions’.
- Purpose: having strong logical and emotional reasons to take action and persist. For example, Andrew Dickinson has many reasons why he has persisted to grow Northstar to the organisation that it is today and beyond. Actions without purpose are short-lived.
- People: making people the centre of everything that you stand for. Realising your dreams is never a solo effort. It takes teamwork, family support and community involvement. For example, Andrew Dickinson lives a creed that seeks to honour, serve and empower people. Actions without people are self-serving and thus end up being me-diocre.
- Presence: being fully in the moment – the only place of power and truth. You can act with passion, purpose and people, but if you’re not totally centred in this present moment because you’re lamenting the past, or anxious about the future, your actions will always be hollow and impotent.