The cost of bad manners that are not highlighted

For this week’s post, I’ve invited Rosemary Gillespie of Proof Communications to be a guest blogger.
  A friend of mine once worked for a company where constant rudeness made the atmosphere so toxic, preferred office wear was a HazMat suit. When we experience rudeness in a restaurant or shop, we can make our feelings known or vote with our feet. But what happens when we’re on the receiving end of continued bad manners at work? Continue reading