Top communicators master these 10 types of interactions

In business, the 10 most important interaction/presentation types to master fall into three categories: Face to face, standing; Face to face, sitting; and Phone interactions/presentations.

The best executives I know can (with minimal preparation time) shift between any of the interaction/presentation types and enter into and ‘perform’ in them at a high level.Continue reading

How to project certainty when shaking hands

How good is your handshake? In Western cultures, in business environments, the handshake is the only regular, physical contact you’ll have with another person. So it makes sense to have a good one. You no doubt have heard that you should have a good handshake because it makes an important, first impression.  But what constitutes a good handshake?Continue reading

Do you talk/don’t talk from nervousness?

Picture this: You’re about to deliver a sales presentation to a prospective client. You’re in the reception area at a client’s office. The client greets you. Now, you’re walking with the person to the meeting room (imagine it’s a 20 second journey). Do you talk or not talk during that time?Continue reading