WHY being ASSERTIVE in VIDEO meetings, PAYS-off
One definition of effective communication is saying the right thing, to the right person, at the right time, at the right place, in the right way and for the right reason.
It may be difficult to consider all the above points, for every interaction. Taking time to reflect on the most important ones, before an interaction, can improve the chance of having an effective interaction.
The greatest enemy of communication – is the illusion of it.*
Reflecting on and considering the best channel, time and reason etc. to deliver a message, can help prevent the illusion of communication.
Here is a 1:57 minute CLIP that details how to prevent the illusion of communication in video meetings, and promote greater shared understanding among all participants.
*This quote is attributed to many authors.
Own the Conversation
In the next seven days, intentionally:
- Use at least one tag question in a video meeting. For example, ‘Am I making sense? Is this clear? Are you with me on this? etc. or
- Be assertive and speak up if you don’t fully understand someone’s point, or if you observe another participant(s) looking, or
- Describe the DBAE (Don’t Be Anywhere Else) technique at the start of a meeting (here’s a post with the DBAE description).
p.s. What’s most important to you about your communication at work? Read this POST to find out 26 answers to that question.