Against the benchmark of a credible, believable, self-assured, governor of a central bank, in their first media conference – conveyed through their affect, body language, speech and words – I scored Michele Bullock’s performance in her 6 February, 44 minute press conference, as: 9/10.
Continue readingHow to interject in a meeting
Recently I delivered a Listen and speak under pressure presentation for BIO, a networking group I belong to.
After the presentation one of the participants contacted me and told me, that he had used one of the techniques I described in the presentation.
The participant used my Open, Middle, Close speaking structure to interject in a senior level meeting. His interjection made an impact and won the approval of the senior executives in the meeting.
Continue readingHOW does Uber CEO Dara Khosrowshahi PERFORM in an INTERVIEW?
Leaving aside what you think Uber, below is my analysis of the the company’s Dara Khoshrowshahi’s presentation of himself and messages, in a 2019 interview with luminary, uber (excuse the pun) interviewer David Rubenstein.
Overall, Khosrowshahi uses an Open, Middle, Close speaking delivery. He is articulate in conveying his thoughts. Like many top-level CEO communicators he is ‘light’ about himself (note the self-deprecating humour near the start) while taking his role seriously.
Rubenstein’s default style could be described as ‘playful’ – with the ability to shift to a more serious style as needed.
Continue readingThe POWER of it, CAN’T be OVER-estimated . . .
Recently a client of mine – a CIO of a major federal, government department – told me the power of my suggestion to develop a regular habit of using his phone to video record himself delivering a short message and then immediately watching the playback, as a means of self-coaching – can’t be over-estimated.
Part of the power of the recording habit, he said, was the ability to get an objective view of himself.
Continue readingDOES your BODY language PROJECT self-DOUBT in video meetings?
When people interact with you in video meetings, what do they perceive?
In Module Four of The Art of communication through video conferencing series**, I shared that, when entering a video meeting (or a physical room) you should radiate warmth and acceptance and calm enthusiasm.
Continue readingKEY techniques for PRODUCTIVE video/tele CONFERENCES
As many of you will be working remotely for the forseeable future, below are techniques I’ve developed for video/teleconferences.
As well, you’d find sample copy to email to participants prior to a conference and sample words for opening a conference.
Tele/Videoconference Techniques
- Identify yourself before speaking (if there could be any doubt that it is you who is speaking).
- Use the Open – Middle – Close speaking structure for sharing your ideas and keep in mind that ‘simplicity sells’. Continue reading
What MAKES for a TOP executive COMMUNICATOR
A top executive communicator:
RUSHING is junior – ‘OWNING’ time … is senior
Last week I conducted a Delivering memorable messages programme for board members of the Sarina Community Bank. The board members impressed me as a cohesive group of executives who are committed to enhancing the lives of people in the Sarina community.
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