What Jon Hamm Can Teach Us About Owning the Conversation

Why is Jon Hamm (Don Draper in Mad Men) such a captivating speaker and presenter?

Here’s my analysis of the first 14 seconds of his performance (view the 22 – 38 second section of the clip) in The Carousel – and why it’s gold.

The Opening Hook

Sometimes presentations don’t go as planned. In this case, the client asked Hamm a question. Hamm answered it and then segued seamlessly into his opening:

“Well, technology is a glittery lure, but there is a rare occasion when the public can be engaged on a level beyond flash, if they have a sentimental bond with the product.”

If he hadn’t been asked the question, he could have just opened directly:

“Consider this… technology, like your cutting-edge technology, is a glittering lure. But there is a rare occasion when the public can be engaged on a level beyond flash, if they have a sentimental bond with the product.”

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Do you HAVE a FEAR of being INTERRUPTED?

‘… when we feel powerful, even our voices spread out and take up more space than they do when we feel powerless. Stanford University psychologists Lucia Guillory and Deborah Gruenfeld refer to this as “a way of claiming social space.” We don’t rush our words. We’re not afraid to pause.

We feel deserving of the time we’re using.

We even make more direct eye contact while we’re speaking. Guillory and Gruenfeld suggest slow speech demonstrates a kind of openness: “When people speak slowly they run the risk of being interrupted by others. In speaking slowly one indicates that he or she has no fear of interruption. People who speak slowly have a high chance of being heard clearly and understood. They also take up the time of those with whom they’re communicating.” * Here are my views on the above vignette: # Overall, I agree with the piece with some caveats (please see below). It aligns with my view that – if you are perceived as rushing, that is junior behaviour. If you are perceived as owning time, that is senior behaviour. # The point of ‘no fear of interruption’ is an important one. That is, a speaker’s strong, internal belief, that he/she should not be interrupted; that his/her view should be heard – will effect the listener and cause the listener to be silent during the speaker’s delivery. # I believe Gruenfeld and Guillory ‘speaking slowly’ recommendation is Not, advising to speak with a monotone cadence. Of course, in robust group discussions people will interrupt you. My advice to clients is that they prepare and do mock practice of their communication delivery, for being interrupted. Here is one way to respond upon being interrupted by a peer. With a firm, even vocal tone, say for example: ‘X, I haven’t finished’/’Let me finish please’ (and then continue to speak your message). This response should be used judiciously with interrupters who are senior to you. However, my field research on using these responses with peer and junior interrupters, indicates this. When the interrupter receives this response, on just one occasion, they’ll be less likely to interrupt you in the future. # It is critical that while speaking slowly, that the speaker’s voice has energy. A dull voice even if slow in delivery will encourage interruption. # Clarity and structure of a message is also crucial if a speaker doesn’t want to be interrupted (*I have misplaced the name of the book that the quote was contained in. If you know the book, please let me know. Thanks)

Own the Conversation

A good way to practice speaking slowing is to use my signature ‘Measuring Cup’ speaking technique. Here is a 2:12 video CLIP of me demonstrating the ‘Measuring Cup’ speaking technique. I suggest you:
  • Watch the CLIP
  • Over the next seven days, on purpose in safe interactions, speak while utilising the Measuring Cup technique
++++ p.s.  The producer of the podcast 10 Lessons it took me 50 years to learn, recently told me this 43:14 minute Episode, All agreements are with yourself, in which I was interviewed by Duff Watkins, is the most downloaded Episode to date. I encourage you to listen to it, if you haven’t already. Thanks (Image by Dickson Donatus from Pixabay)

WHAT is Your BODY Language SAYING about YOU?

I recently was a guest on the “A Higher Branch Podcast”, where each week, Sam Makhoul sits down with industry experts from Australia and abroad to discuss the current climate around the world, business and personal success and tips on fulfilling all eight areas of life.
Read a summary of the podcast below, and CLICK here to listen to the episode.

How to STOP being perceived as SUBMISSIVE and START projecting YOURself with CONFIDENCE

Consider this. If you’re perceived as rushing when you speak, that is junior behaviour – and can be seen as being submissive. If you are perceived as ‘owning’ time, you’ll project confidence and be seen as a senior.

Here is a 2:12 minute CLIP with a field-tested technique to stop being perceived as submissive and start projecting yourself with confidence.

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REQUIRED reading for LEADERS – E. Shackleton’s LESSONS

Excuse my temerity with title of ‘required reading’.

However, I feel strongly that if you are a leader, you should read following passage about how Ernest Shackleton ‘showed up’ leading one of the most courageous survival missions of all time, and how his leadership lessons apply to leaders during the COVID-19 crisis. (bolding of text is mine).

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‘From his Antarctic experience, Shackleton knew that one of most important tools he had in accomplishing his mission was his presence. How he showed up each day in front of his men – what kind of energy he gave off, how determined he looked, even how he carried his body – had a huge impact on the team. He used what we would today call his emotional intelligence to maintain his determination and bravery; when these flagged, he never let his men know.

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