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Better understand your team by using these questions

 In Delivery, Entrepreneur, Environment, Feedback, Learning from Luminaries, Listening, News, Q&A, The Winning Voice

,My view, is that people will make judgements about you, on the quality of your questions, not your answers.

With that thought in mind, below are 22 questions leaders can ask their team members to understand the teams’ thinking, feelings, views and about their operation, themselves, et al.

Questions to ask, for newly appointed leaders and for leaders who have been in their role beyond the newly appointed stage:

  1. Tell me one thing you really like about the company, and one thing that frustrates you about the company?
  2. What do you do to keep learning and growing as a person?
  3. What if we could take a passion you have for X and somehow bring it to life here? How might we do that?
  4. Tell me what you do here that’s not in your job description that you think is really critical?
  5. What’s preventing you from doing an even better job?
  6. What do you do in your life outside work that is most inspiring?
  7. How would you like to see yourself growing in this role?
  8. What are you spending time on, that you don’t think you should be spending time on?
  9. What skill do you have that other people might struggle with but come effortlessly to you that it’s as natural as breathing?
  10. What should our organisation be doing better? (if they answer, ‘Nothing comes to mind’, say ‘Fine’ ‘Think about it further and let me know if anything surfaces” (Follow-up with them if they don’t come back to you).
  11. What made you mad today?
  12. What took too long?
  13. What was the cause of complaints today?
  14. What was wasted?
  15. What job took too many people?
  16. Is there anything I can do to make the company better?
  17. What is working for you here, that you didn’t have in your prior company?
  18. Is there something you used to do in your prior company that we should be doing?
  19. What are you excited about?
  20. If you had my job, other than giving yourself more vacation and a raise, what’s the first thing that you would do that you don’t think we’re doing yet?
  21. What do you need less of ,from me?
  22. Tell me something you think I don’t know, that you think I should know, that is important. **

Own the Conversation

Implementation suggestion

  1. Choose one of the above questions that resonates with you.
  2. Within the next seven days make a goal to ask a team that question.
  3. Reflect on doing this.
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