The Winning Voice

“Historically, a great deal of leadership development has focused on the importance of an event. This event could be a training program, motivational speech, or an offsite executive meeting. The [...]

Harry Beckwith in his landmark book Selling the Invisible (Thomson Texere, 2001) comments on the Overconfidence bias.  From pages 74-75 of the book I’ll quote and paraphrase him: “On answers of [...]

It is said that ‘whatever can be seen or heard – will be seen or heard.’  How you speak, listen and present yourself and how you present your products and services might be [...]

If you conduct or attend meetings, you know that you remain seated for too long at one stretch, before taking a break. (for most of you). This can cause you and others in a meeting to lose focus [...]