Why ‘deliver a message’ is a better goal than ‘give a speech’

“Just hearing someone say ‘make a speech’ makes me nervous – whether or not I’m the one doing the speech or not.”  A participant made this remark at a recent workshop I conducted. Does hearing the words ‘make a speech’ make you nervous? If it does I suggest you routinely replace ‘make a speech’ with the words, ‘deliver a spoken message’.Continue reading

How to respond to questions in meetings

Imagine this. You’re at an important internal meeting. Your boss, who is leading the meeting, asks you an unexpected question or asks for your view on the matter of discussion. How would you handle that situation?

My overall suggestions for this type of interaction is to project energy and certainty (through your voice, face and body) and deliver a simple message.Continue reading